I have been using the Solar system for last three months which was installed by Solar World and I would like to share my experience with everyone. I decided to go for a Solar system since the consumption of my electricity was high and at the same time, I decided to buy an electric vehicle which was more comfortable for my daily use. The team at Solar World was very generous to guide me and suggest the best solution according to the usage and the best products for my requirement. They were able to install the entire system for a very reasonable price and for a lesser amount compared to other solar companies in the market today. I am grateful to have the energetic team of Solar World which I can communicate at any time during the day and are readily available to visit us according to my availability at home. I installed a 6KW system after the recommendation made by Solar World. I am able to save on my fuel cost around Rs.25, 000.00 on monthly basis since I am travelling around 75Km on a daily basis. This reduces my Electricity bill to zero and am able to sell around 250 units to CEB which is an extra income for me. Finally, I am not hesitant to recommend Solar World for anyone willing to install a solar system especially for electric vehicle users and high electricity consumers. Last but not least I am lucky to have them since their after-sale customer service is up to the standards I expected, since the day I installed the system.
When I decided to install solar panels in my residence, I was in a rented place in Rajagiriya. Mr Zahil and Mr Ashvin visited me a couple of times and patiently explained the process to me. Some of the prevalent examples of the remarkable customer service of Solar World was depicted to me when:
Mrs. Michelle Thomasz
As I felt, you have delivered best service from the date of sending me your valuable quotation to final date that LECO has completed the installation of net meter. During that period I had to involve myself only for some bank issues (because of my previous loans) and document authorizations as you told me at the initial meeting. But I know that you have done lot of documentation, technical things and hard communication with banks, LECO and especially with relevant government offices. Furthermore, your installation team has done a great and neat job without disturbing architectural appearance and adding more value to my house. Finally, you have successfully completed the job with best performing panels and inverter and now it’s generating power via net meter and I know that you will give your after sales services whenever necessary to the best possible level.
Mr. Indika Prasad
A company that’s really easy to work with and very supportive at each step. Loan procedures and solar panel installation went on swiftly. Overall, very happy with the service. Job well done! Definitely recommending Solar World. Goodluck!
Mr. P. W. A. Samanthilaka
Dear Solar world Team, We highly appreciate your service and quick response while installing the PV system at my residence. Especially after sales your service and following up is excellent. Why we selected you for this project? Very good equipment as we requested, competitively good price, comments from some customers and after sales service. If anyone is interested in a Solar system we can recommend “Solar World” without any hesitation. Hope your team will keep up the good work and better service for your customers. “Best wishes for the Solar World”